Customer Service Representative

Hours/Days: Full time

Salary: c£18,000 - £20,000

Location: Derbyshire

Reference ID: 2702

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Job Description

We are proud to be working on behalf of a prestigious engineering firm based in Derbyshire, who are looking for a Customer Service Representative to join their busy team.  

Key Responsibilities:

  • Handling an array of customer enquiries.
  • Receiving and processing orders into the bespoke database.
  • Effectively resolving any customer complaints including short deliveries, missing items, breakages etc.
  • Providing technical and installation information to enquirers.
  • Producing schedules required by customers for given installations.

Skills/ Experience:

  • Previous telephone based customer service experience.
  • Experience in manufacturing/engineering industry advantageous.
  • Good IT skills
  • Professional telephone manner

If you know you have the required skills and experience and would like to find out more please apply now.

Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

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