Collections Advisor

Hours/Days: Full time

Salary: c£17,000 basic, OTE c£25,000

Location: Nottingham

Reference ID: 1409

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Job Description

Express Recruitment are working with an exciting client, looking to recruit several new permanent Collections Advisors to work within the Financial Services sector. Our client has fantastic offices, based in the heart of Nottingham City Centre with a modern and spacious design.

You will be joining a fun and friendly team, with a great atmosphere! We are looking to recruit likeminded and hardworking candidates to join a rapidly growing organisation.

Duties:

  • Provide first class customer service to those utilising the services of the collections team
  • Take ownership of calls, from initial contact through to resolution
  • Work within a team ensuring the highest standards of customer experience
  • Use the bespoke call handling system daily
  • Identify the most appropriate solution to customer’s queries

Background:

  • Previous experience in a contact centre environment essential
  • Previous experience of delivering customer service to a high standard
  • Finance background desirable
  • Friendly and outgoing personality
  • Commitment to evening and weekend shift patterns

These are brilliant permanent opportunities for the right candidates with a genuine desire to work in a customer focused, collections, or financial services role.

Please be aware that the shift patterns vary, to include occasional 7:00pm finishes, and a requirement to work occasional Saturdays (9am-2pm). These will be distributed fairly on a rota basis.

Salary: c£17,000 basic, OTE c£25,000

Location: Nottingham City Centre

Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. IND123

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