B2B Customer Account Executive – Inbound Calls

  • Location:
    Ashby-de-la-Zouch, Leicestershire Ashby-de-la-Zouch, Leicestershire Ashby-de-la-Zouch, Leicestershire Ashby-de-la-Zouch, Leicestershire
  • Salary:
    c£26,000 / per annum D.O.E + Bonus
  • Posted:
    2 weeks ago
  • Category:
    European Sales & Marketing Jobs
  • Deadline:
    January 31, 2026

Are you a Customer service professional keen to make your mark in the rapidly developing manufacturing industry with the opportunity to earn some upselling commission? Well, we at Express have just the role for you!

Express Recruitment are working in partnership with a leading Manufacturing business who are looking to recruit an Inbound customer executive to support the expansion of their Ashby De La Zouch based team. On top of the basic salary, there is c£2k bonus for successful sales.

The successful candidate will have previous experience in a fast-paced customer service environment, and take responsibility for following up enquiries, dealing with customer queries and manage relationships with current clients. The successful candidate will have a proven track record of success in a fast-paced customer service environment.

Roles & Responsibilities

  • Build rapport with clients both new and old.
  • Introduce and promote our products and services to potential customers.
  • Communicating with the Logistics team to ensure order statuses are up to date.
  • Record customer details and sales information accurately in the software system provided.
  • Follow up with potential customers to close sales or schedule appointments.
  • Following up inbound leads for the sales teams.

Skills & Experience

  • Experience within a customer service role or similar required
  • Ability to effectively communicate product information and benefits to potential customers.
  • Proficient in using computer software systems for data entry and customer management – all training will be provided.
  • Experience within manufacturing industries highly desirable
  • Excellent Written and verbal communication

About Express Recruitment 

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. 

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 https://bit.ly/3IaEnI7  

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you. 

Vacancy Summary 

Hours: Full Time, Monday – Friday 

Salary: Up to c£26,000 per annum D.O.E + Bonus

Location: Ashby De La Zouch

Job Type: Full Time, Permanent 

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. 

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.