Client Services Executive

  • Location:
    Nottingham City Centre Nottingham City Centre Nottingham City Centre Nottingham City Centre
  • Salary:
    c£18,500 / per annum D.O.E + £2,000 bonus
  • Posted:
    6 mins ago
  • Category:
    Contact Centre & Languages Jobs
  • Deadline:
    October 13, 2022

Love the buzz of working as part of a vibrant team within a constantly busy environment? Do you thrive off delivering industry leading customer service, knowing that every day you are playing a key part in the customer journey? Do you want to earn £21,500 + £5,000 bonus after passing probation in 6 months time?

If so, we’d love to hear from you!

Our client is a well-established business, with an excellent reputation across the region. Due to an incredibly successful 2021, our client is looking to expand its contact centre operations significantly before the end of the year.

To be successful, you will be an experienced customer service professional, with experience in either retail, hospitality, call centre or an office-based environment.

Responsibilities:

  • Dealing with inbound sales calls and ensure enquiries are followed through to conclusion
  • Providing an excellent customer experience to all customers, ensuring the company is well represented
  • Updating customer information on the CRM system

Skills/experience required:

  • Experience within sales/ customer service environment preferred
  • Experience in retail or hospitality also acceptable
  • Professional telephone manner
  • Ability to work in a fast paced environment
  • Good work ethic
  • Long term career aims

The role will involve working 37.5 hours a week across shifts Monday to Friday, from 8:00am – 8:00pm and 1 in 4 Saturdays.

Hours: Full Time

Salary: c£18,500 per annum + c£2,ooo bonus

Location: Nottingham

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. INDCUS