Crisis Support Officer – Children & Young People’s Team

  • Location:
    Lenton, Nottinghamshire Lenton, Nottinghamshire Lenton, Nottinghamshire Lenton, Nottinghamshire
  • Salary:
    c£26,000 / Per Annum D.O.E + additional rates for on-call shifts
  • Posted:
    2 weeks ago
  • Category:
    Not-for-Profit
  • Deadline:
    March 10, 2026

Express Recruitment are delighted to be working in partnership with a unique charitable organisation who are passionate about supporting survivors of abuse. Our client is looking to recruit an experienced Crisis Support Worker on a full-time basis, providing direct first line assistance to victims.

Due to the nature of the role, the ideal candidate must be enthusiastic about making a difference to people’s lives, and hold a current Enhanced DBS Check or be happy to process one.

Roles & Responsibilities

  • Act as the first point of contact for victims
  • Attend confidential hospital appointments with individuals
  • Handle telephone and email enquiries within a suitable timeframe
  • Provide advice and guidance for third party support when required
  • Handle urgent on-call requests when required

Skills & Experience

  • Previous experience of working with vulnerable children in a similar setting
  • Happy to attend hospitals on a lone basis with individuals
  • Available to work shifts between Monday-Sunday, and be available for on-call shifts when required
  • Ability to handle a varied workload in a sensitive setting
  • Empathetic and understanding attitude

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 https://bit.ly/3IaEnI7

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Monday – Friday, 8:00am – 5:00pm

Salary: c£26000 Per Annum D.O.E + additional rates for on-call shifts

Location: Lenton, Nottingham – Hybrid Working

Job Type: Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.