Croatian Service Desk Representative

  • Location:
    Derby - Remote Working Derby - Remote Working Derby - Remote Working Derby - Remote Working
  • Salary:
    c£23,000 / per annum D.O.E
  • Posted:
    2 weeks ago
  • Category:
    Call Centre & Customer Care Jobs
  • Deadline:
    August 5, 2023

Are you an outgoing, multilingual professional looking to build a career in the ever-expanding IT sector? If so, we’d love to hear from you! Remote or office based opportunities available!

Express Recruitment’s client is enjoying international growth and is looking to expand the Service Desk team that supports its overseas client base. Alongside English, fluency in Croatian is essential for this role.

In return, our client is offering a generous salary of up to c£23,000 as well as a very attractive employee benefit package and the chance to work remote or in their Derby HQ!

Roles & Responsibilities

  • Liaise with clients via the telephone and email, providing technical support
  • Manage the company’s Croatian speaking clients and customers
  • Resolve low level technical issues
  • Diagnose potential issues and working to find solutions
  • Provide an excellent customer service at all times

Skills & Experience

  • Fluent in Croatian and English is essential
  • Previous experience in a similar role desirable
  • Genuine desire to build a career in IT
  • Good customer service skills
  • Professional telephone manner

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Monday-Friday, Full Time

Salary: c£23,000 per annum D.O.E

Location: Derby or Remote

Job Type: Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. IND123