Customer Service Executive – Nottingham

  • Location:
    Nottingham Nottingham Nottingham Nottingham
  • Salary:
    c£21,000 / per annum D.O.E + £5k bonus
  • Posted:
    4 days ago
  • Category:
    Call Centre & Customer Care Jobs
  • Deadline:
    November 22, 2022

Express Recruitment are proud to be working in partnership with our client who are one of Nottingham’s most established employers, based in the centre of Nottingham.

They are looking for bright, focused, experienced customer care and sales professionals with a desire to perform to a high standard to join their fast-growing company. Experience in a similar role is advantageous, however a full training scheme will be provided so a willing attitude and the ability to display excellent customer service in any role will be highly desirable.

The basic salary for the role is £18,500, which increases to £21,000 after 6 months with a very impressive commission structure giving an O.T.E of c£26,500.

The role will involve working 37.5 hours a week across shifts Monday to Friday, from 8:00am – 8:00pm and 1 in 4 Saturdays.

Roles & Responsibilities

  • Deal with inbound sales calls and ensure enquiries are followed through to conclusion
  • Resolve technical issues for customers over the phone and organise engineer visits when necessary
  • Provide excellent customer experience to new and prospective clients whilst achieving agreed sales targets
  • Cross sell and upsell whenever possible

Skills & Experience

  • Experience within sales or customer service
  • Ability to work under pressure and within agreed service levels and sales targets
  • Sales personality
  • Good work ethic
  • Long term career aims
  • Money motivated

This is an exciting opportunity for candidates who are looking for the next step in their career.

If you know you have the required skills and experience and would like to find out more, please apply now.

Salary: c£21,000 per annum D.O.E + £5k bonus

Location: Nottingham

Job Type: Permanent

Start Date: Immediately

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. IND789