Nottingham: 0115 9240010
Derby: 01332 646407
Are you a Customer Service Champion?
Do you have a demonstrable track record in implementing a set of Customer Support Strategies & Values?
Reviewing and implementing further changes really tickle your fancy?
Express Recruitment are delighted to be working with a fantastic market leader who are looking for a gifted and able senior stakeholder within the Customer Success Function to really take the mantle. You will manage a team of c15 inclusive of a Team Leader. This role is really focussed on the strategy behind a successful Customer Services function and you must be able to demonstrate this throughout the interview process.
What we need to see from you:
You will have a track-record of success, with the stats to back you up
Have worked you worked in a fast-growing, sales first business, ideally within financial services or tech
Be a firm believer in proactivity within the Customer Services function and help to drive sales via leads generated from the team
Nice to have:
Experience managing a multi-national team
This is an opportunity for a forward thinking person to join an innovative technology company and develop a career in an exciting and fast paced working environment.
If you know you have the required skills and experience and would like to find out more please apply now.
Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.