Customer Support Advisor

  • Location:
    Nottinghamshire Nottinghamshire Nottinghamshire Nottinghamshire
  • Salary:
    c£20,000 / per annum D.O.E
  • Posted:
    2 weeks ago
  • Category:
    Call Centre & Customer Care Jobs
  • Deadline:
    June 22, 2023

Express Recruitment are currently recruiting for an established manufacturing company. Our client would like to expand their talent team and are looking for several Customer Support Advisors. If you are outgoing, motivated and have Customer Service experience then we have the perfect role for you!

This is a full-time role with the working hours of Monday to Thursday 9:00am-5:00pm and an early 4:00pm finish on a Friday. They have a generous benefits package, pension scheme, career development, hybrid working and free onsite parking!

Roles & Responsibilities

  • Deal with email and telephone enquiries
  • Communicate closely with colleagues to ensure order requirements are met
  • Resolve customer queries and complaints in a professional manner
  • Be proactive in resolving manufacturing faults and delays
  • Ensure the customers have a smooth and positive journey

Skills & Experience 

  • Previous experience in a customer service or call centre environment
  • Can work well as part of a team and on own initiative
  • Exceptional communication skills
  • Proficient in Microsoft Office to include Word and Excel
  • Motivated and driven individual

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education, Voluntary organisations. Find all of our current vacancies on 👉

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Monday-Thursday, 9:00am-5:00pm & Friday, 9:00am-4:00pm

Salary: c£20,000 per annum D.O.E

Location: Nottinghamshire

Job Type: Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. IND123