Customer Tech Quality Lead – Field Based

  • Location:
    Derby, Derbyshire Derby, Derbyshire Derby, Derbyshire Derby, Derbyshire
  • Salary:
    c£52,000 / per annum D.O.E
  • Posted:
    1 week ago
  • Category:
    Engineering Jobs
  • Deadline:
    June 7, 2023

Express Recruitment are proud to be working in partnership with one of the UK’s most prestigious companies who are industry leaders in their specialist field. Due to continued growth and constant demand of a global customer base, our client is seeking the addition of a Customer Tech Quality Lead to expertly lead quality operations across multiple UK supplier sites, whilst driving improvements to current processes and procedures.

Due to the nature of the role, regular UK travel is expected predominantly throughout the Yorkshire, Midlands and Warwickshire areas.

In return, you will receive a generous starting salary of c£52,000, plus a handful of superb benefits including fuel card, travel allowances, life assurance, employee assistance program, private medical insurance, dental cash plan, generous holiday allowance and much more!

Roles & Responsibilities

  • Attend various customer sites to carry out audits, assessments and inspections of their current quality processes and procedures, identifying key areas for improvement
  • Create and deploy numerous training programs tailored to the customer, based on topics relating to zero defects
  • Roll out of continuous improvement methodologies including 5Y, 8D and Six Sigma
  • Deal with escalated enquiries from UK suppliers, whilst providing efficient solutions to maintain maximum customer satisfaction
  • Chair weekly objectives meetings with quality team, outlining KPI and other metric targets
  • Produce detailed FAIR reports and inspect reports from the wider team to ensure compliance has been adhered across multiple sites
  • Oversee and manage the Non-Conformance Management process and act accordingly
  • Carry out internal audits in collaboration with the Quality Manager and QHSE department

Skills & Experience

  • Degree qualified in relevant engineering or technical discipline
  • In depth knowledge of AS13000, 13003 & 13004 essential
  • Experience working with First Article Inspection Reports
  • Experience with processes such as geometric tolerancing and calibration measurement techniques
  • Ability to lead and motivate a diverse team
  • Ability to work in a fast paced, KPI driven environment
  • Holder of Lead Auditor qualification advantageous
  • Full UK Driving Licence

Please apply now to avoid disappointment on missing out on this exciting opportunity!

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education, Voluntary organisations. Find all of our current vacancies on 👉

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Monday to Friday, 37.5 hours

Salary: c£52,000 per annum D.O.E

Location: Derby, Derbyshire

Job Type: Full Time, Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised by Express Recruitment Ltd. The services advertised by Express Recruitment Ltd are those of an Employment Agency. IND456