Ecommerce Support Technician

  • Location:
    Lincoln, Lincolnshire Lincoln, Lincolnshire Lincoln, Lincolnshire Lincoln, Lincolnshire
  • Salary:
    c£22,000 / per annum D.O.E
  • Posted:
    2 weeks ago
  • Category:
    Tech & IT Jobs
  • Deadline:
    August 2, 2023

Express Recruitment are delighted to be working in partnership with a SaaS Company based in Lincoln. They are currently going through an exciting period of growth and so our client is seeking a new Ecommerce Support Technician to join their rapidly growing support team who can help navigate them through this period.

In return, our client is offering a starting salary of up to c£22,000 per annum, overtime, hybrid working, flexi working hours, birthday off work, non-contractual bonus, progression opportunities and the chance to ecru extra holidays!

Roles & Responsibilities

  • Provide ecommerce platform support to a wide range of users
  • Appropriately escalate issues up to the correct team via ticketing system
  • Consult with departments and colleagues across the business to attain the company’s high customer service standards
  • Maintain up to date records of fault reports via CRM system

Skills & Experience 

  • Confident communicator with customers and colleagues
  • IT literate, including CRM systems
  • Avid interest in information technology and software
  • Previous experience in a customer service environment is essential

If you believe you have the skills to perform this role, please apply now!

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Monday-Friday, 8:45am-5:15pm

Salary: c£22,000 per annum D.O.E

Location: Lincoln, Lincolnshire

Job Type: Full Time, Permanent, Hybrid

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised by Express Recruitment Ltd. The services advertised by Express Recruitment Ltd are those of an Employment Agency.