Are you an experienced Administration professional with the ability to work in a fast-paced Customer Service and Supply Chain division?
If you’re competent in Microsoft Office, have good communication skills and a proven track record in administration roles, then this role could be exactly what you’re looking for!

Working as part of this small and supportive team, you will be responsible for providing administration support to the Customer Service team, which will include logging updates on the CRM system, tracking deliveries and any associated shipping issues and monitoring KPIs.

Let us do the scrolling for you! Your search for a new role has never been so easy! Just send your CV and requirements to jobs@express-recruitment.co.uk or give us a call on 0115 924 0010 and we will do the rest for you. We’ve been an award-winning recruitment agency for 35 years and have filled over 250,000 roles so be rest assured, your application is in safe hands. Find all of our current vacancies on 👉 https://bit.ly/3J7sRML

Keep reading for further job information!

Roles & Responsibilities

• Answer inbound phone calls and handle customer enquiries efficiently
• Transfer purchase orders onto the company’s bespoke portal and CMS
• Liaise closely with engineers regarding workloads
• Ensure customer portals and email inboxes are monitored and updated daily
• Improve customer service experience and build customer relationships

Skills & Experience

• Previous experience in an Administration role essential
• Good working knowledge of Microsoft Office, to include Word, Outlook and Excel
• Experience in logistics and supply chain advantageous but not essential
• Good attention to detail
• Excellent communication skills with a professional telephone manner

Hours: Monday-Friday 8:00am-5:00pm

Salary: c£21,500 per annum D.O.E

Location: Alfreton, Derbyshire

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.