German Customer Service Associate

  • Location:
    Leicester Leicester Leicester Leicester
  • Salary:
    c£23,500 / per annum D.O.E
  • Posted:
    5 days ago
  • Category:
    Contact Centre & Languages Jobs
  • Deadline:
    August 27, 2022

Urgent requirement for German-speaking Customer Service associates. Monday – Friday, no weekends!

Express Recruitment are currently recruiting for an established, thriving Leicestershire-based international company. Our client is looking to expand their busy team by recruiting a German-speaking bilingual Customer Service professional.

There are fantastic career progression opportunities with this role and training will also be given. The hours for this position are 08:30 – 16:30.

Roles & Responsibilities

  • Resolve customer enquiries via telephone and email
  • Work closely with colleagues to resolve every query quickly and efficiently
  • Support with general administration tasks as required
  • Contribute to the overall effectiveness of the overseas customer support area

Skills & Experience

  • Bilingual written and verbal communication skills in German and English essential
  • Professional telephone manner and communication skills essential
  • Experience in a specific telephone-based customer service role highly advantageous
  • Strong IT skills, confident with MS office functions
  • Ability to work under pressure, must remain calm during busy periods

Hours: Monday – Friday, 08:30 – 16:30

Salary: up to c£23,500 per annum D.O.E

Location: Leicester

Job Type: Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. IND123