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German Speaking Customer Service Advisor

Overview

Express Recruitment are proud to be working in partnership with a well-established and expanding organisation, currently looking to welcome a German-speaking Customer Service Advisor into their friendly and supportive Customer Care team.

If you’re fluent in German and enjoy helping people, this is a fantastic opportunity to build your career in a role where your language skills truly make an impact. You’ll be part of a collaborative environment where no two days are the same, gaining valuable experience across customer service, operations, and account management.

Skills & Experience
  • Fluent in German (spoken and written)
  • Excellent communication skills, with the ability to build rapport with customers and colleagues
  • Previous experience in a contact centre or customer service role (desirable)
  • Strong attention to detail and ability to work efficiently under pressure
  • Confident using computer systems and managing multiple tasks simultaneously
Roles & Responsibilities
  • Act as the first point of contact for inbound and outbound calls and email communications
  • Provide customers with comprehensive information about the company’s products and services
  • Process customer orders, exchanges, and returns accurately and promptly
  • Set up and manage new customer accounts and maintain existing ones
  • Undertake active debt management and credit control activities
  • Support warehouse operations by processing returns and handling coupon exchanges that cannot be completed in the warehouse
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7 Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0110 and we will do the rest for you.
Job Location
Leicester, Leicestershire
Salary
c£25,000 Per Annum D.O.E
Job Type and Hours
Full Time, Permanent, 

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