Graduate Inbound Account Manager – Nottingham

  • Location:
    Nottingham, Nottinghamshire Nottingham, Nottinghamshire Nottingham, Nottinghamshire Nottingham, Nottinghamshire
  • Salary:
    c£22,000 / per annum D.O.E
  • Posted:
    2 weeks ago
  • Category:
    Call Centre & Customer Care Jobs
  • Deadline:
    August 4, 2023

Express Recruitment are looking for a hard-working professional to join their client’s busy service deck as a Graduate Inbound Account Manager. In this role, you will be required to assist with any administration tasks and build rapport with clients and customers on a daily basis, as well as work closely with engineers to book services and appointments.

This role is a full-time, office-based role located on the outskirts of Nottingham City Centre; the working hours are 8:30am-5:30pm Monday to Friday.

In return, you can expect to receive a competitive salary between c£20,000-£22,000. There is onsite parking available and is a great public transport location.

Roles & Responsibilities

  • Take inbound phone calls and handle customer enquiries efficiently
  • Transfer purchase orders onto the company’s bespoke portal and CMS
  • Liaise with Engineers regarding workloads
  • Ensure customer portals and email inboxes are monitored daily
  • Improve customer service experience and build customer relationships

Skills & Experience 

  • Previous administration and customer service experience
  • Polite and professional telephone manner
  • Confident using IT platforms including Microsoft Office
  • Able to build rapport with customers and clients
  • Excellent written and verbal communication

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Monday to Friday, 8:30am-5:30pm

Salary: Up to c£22,000 per annum D.O.E

Location: Nottingham, Nottinghamshire

Job Type: Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. IND123