Immediate Start Customer Administrators – Social Media, Email and Live Chat Only

  • Location:
    Nottingham Nottingham Nottingham Nottingham
  • Salary:
    c£18,500 / per annum D.O.E
  • Posted:
    2 weeks ago
  • Category:
    Business Support Jobs
  • Deadline:
    September 10, 2022

Express Recruitment are delighted to be working with a highly reputable international business, who is experiencing an exciting period of growth.

This role is vital to the success of the overall Customer Service function and you will be joining a brand new team within the business. In reward for your efforts at work, you will be afforded 33 days annual leave with the ability to purchase further days, up to 7% matched pension scheme, life assurance scheme & employee discount schemes across lots of high street retailers!

To facilitate this growth, our client is looking for up to 4 brand new members of the team on a permanent contract to join their live-chat and email.

In this role, you will be responsible for handling inbound emails and live-chat queries from customers, always providing an excellent customer service. You will be well versed in providing a professional service to customers as well as handling complex queries and vulnerable customers.

As a bonus, there are regular salary reviews which means that you can expect to be earning £20,000 after around 6 months.

Background required:

  • Previous experience in a customer service or administration role essential
  • Able to work in a fast-paced environment
  • Proven record of providing excellent customer service
  • Good IT skills to include MS Office
  • Good written and spoken English

Hours: Full time, shifts between 9am-8pm Monday-Friday with the occasional Saturday

Salary: c£18,500 per annum D.O.E

Location: Nottingham

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. IND123