Inbound Customer Care Representative

  • Location:
    Nottingham Nottingham Nottingham Nottingham
  • Salary:
    c£21,500 / per annum D.O.E + £4,000 bonus
  • Posted:
    2 weeks ago
  • Category:
    Contact Centre & Languages Jobs
  • Deadline:
    October 13, 2022

We’re on the search for experienced professionals, with a flair for delivering excellent customer service, to join a rapidly expanding business. Offices are comfortably commutable from Nottingham City Centre, Arnold, Beeston and West Bridgford, however full work from home options are also available.

In this role, you will be responsible for handling a high volume of inbound calls, delivering excellent customer service at all times.

The role will involve working 37.5 hours a week across shifts Monday to Friday, from 8:00am – 8:00pm and 1 in 4 Saturdays. The starting salary for this role is £18,500 with an increase to £21,500 after successful completion of probation.

To be successful, you will have previous customer service experience, either in retail, contact centre or office based environment. You will be confident talking to customers, with a professional telephone manner and a helpful approach. The successful candidate will also have good IT skills, with the ability to quickly learn new systems.

Hours: Full Time

Salary: £21,500 per annum D.O.E + £4,000 bonus

Location: Nottingham

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. INDCUS