Inbound Customer Services Advisor – Hybrid Working

  • Location:
    Nottingham, Nottinghamshire Nottingham, Nottinghamshire Nottingham, Nottinghamshire Nottingham, Nottinghamshire
  • Salary:
    c£25,000 / per annum D.O.E
  • Posted:
    1 week ago
  • Category:
    Call Centre & Customer Care Jobs
  • Deadline:
    March 1, 2023

Do you thrive off working in a fast-paced environments? Are you a target driven individual? Then we have the role for you!

Express Recruitment are extremely excited to be working with a fantastic organisation who have invested a great amount of time and money in making their company the best in the industry to work for. They have a terrific in-house Learning and Development team, industry leading pay-structure, chill zones on each floor and 33 days annual leave.

The basic salary for the role is c£18,500, which increases to c£21,500 after 6 months with a very impressive bonus structure giving an O.T.E of c£25,000.

The role will involve working 37.5 hours a week across shifts Monday to Sunday, from 8:00am – 8:00pm.

Is this job not quite right for you? We know that job hunting can be time consuming, so let us do the scrolling for you! Your search for a new role has never been so easy! Just send your CV and requirements to jobs@express-recruitment.co.uk or give us a call on 0115 924 0010 and we will do the rest for you. We’ve been an award-winning recruitment agency for 35 years and have filled over 250,000 roles so be rest assured, your application is in safe hands. Find all of our current vacancies on 👉 https://bit.ly/3J7sRML

Keep reading for further job information!

Roles & Responsibilities

  • Deal with inbound calls from the existing customer base
  • Resolve technical issues for customers over the phone
  • Provide an excellent customer experience to new and prospective clients whilst achieving agreed targets
  • Cross sell and upsell products and services whenever possible, once the customer has had their query effectively resolved

Skills & Experience

  • A solid background in targeted sales or customer service
  • A driven mindset with strong sales skills and a love for hitting targets
  • Proven experience working autonomously or in a home-based position
  • Great communication skills – you’re at ease building rapport, listening to customers, and demonstrating empathy when needed
  • A team player committed to creating an excellent customer experience

Hours: Full Time

Salary: c£25,000 per annum D.O.E

Location: Nottingham, Nottinghamshire

Job Type: Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.