Interim Abuse Helpline Support Advisor – 12 Month FTC

  • Location:
    Nottingham, Nottinghamshire Nottingham, Nottinghamshire Nottingham, Nottinghamshire Nottingham, Nottinghamshire
  • Salary:
    c£13.50 / per hour D.O.E
  • Posted:
    3 weeks ago
  • Category:
    Call Centre & Customer Care Jobs
  • Deadline:
    March 25, 2025

Express Recruitment are delighted to be working in partnership with a successful charity who are passionate for supporting people who have experience domestic abuse. Our client is looking to recruit an experienced Domestic Violence Helpline Advisor to join their team for 12 months.

As this is a short-term role, the successful candidate must have previous experience supporting survivors of domestic violence in a first line support role.

Roles & Responsibilities

  • Support survivors of domestic violence and stalking with finding safe accommodation
  • Build strong relationships with relevant housing groups and similar organisations
  • Complete risk assessments and develop safety plans for service users
  • Handle sensitive and distressing information in confidential manner
  • Raise awareness around domestic violence within the community

Skills & Experience

  • Experience supporting domestic abuse survivors in a first line support role
  • Relevant domestic violence training or qualification
  • Able to handle distress situations and calls
  • Ability to communicate with people of all levels
  • Strong understanding of confidentiality

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉

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Vacancy Summary

Hours: Monday – Friday, 37 hours per week

Salary: c£13.50 per hour D.O.E

Location: Nottingham, Nottinghamshire

Job Type: 12-Month Fixed Term Contract

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.