IT Service Delivery Lead

  • Location:
    Derby, Derbyshire Derby, Derbyshire Derby, Derbyshire Derby, Derbyshire
  • Salary:
    c£50,000 / per annum D.O.E
  • Posted:
    1 week ago
  • Category:
    Tech & IT Jobs
  • Deadline:
    May 9, 2023

Express Recruitment are delighted to be working in partnership with a leading IT Services company located in the heart of Derby’s business district.

In this challenging and exciting role, the successful candidate will be responsible for leading a diverse team of multi-lingual Service Desk professionals across branches in the UK and overseas, ensuring that clients receive the best level of support at all times.

To be successful, not only will you be a natural Leader with first class people skills on all levels, but also proven ‘hands on’ capabilities, with advanced working knowledge of cloud infrastructure, MS applications and power apps, including Office 365, Exchange, SharePoint and Dynamics 365.

In return, you will receive a generous basic salary of up to c£50,000. Other perks include auto enrolled pension, sick pay, free site parking, sponsored accreditation training and progression opportunities.

Is this job not quite right for you? We know that job hunting can be time consuming, so let us do the scrolling for you! Your search for a new role has never been so easy! Just send your CV and requirements to or give us a call on 0115 924 0010 and we will do the rest for you. We’ve been an award-winning recruitment agency for 35 years and have filled over 250,000 roles so be rest assured, your application is in safe hands. Find all of our current vacancies on 👉

Keep reading for further job information!

Skills & Experience

  • Previous experience within the MSP sector strongly preferred
  • Demonstrable service desk management experience essential
  • Advanced knowledge of Microsoft Products, to include Office 365
  • Excellent problem-solving skills
  • Budget management capabilities
  • Previous experience of diagnosing and solving issues with cloud-based technologies and communication systems advantageous
  • Demonstrable project management experience, including integration, software migration and IMACD projects
  • Ability to speak a 2nd language fluently desirable but not essential

Hours: Monday-Friday, 9:00am-5:00pm

Salary: c£50,000 per annum D.O.E

Location: Derby, Derbyshire

Job Type: Full Time, Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. IND456