Express Recruitment are delighted to be representing a quickly growing SME based in Nottingham who are looking to hire an IT Support Technician to join their team and join an environment that offers the opportunity to handle 1^st and 2^nd line support tickets as well as enabling the successful applicant to undertake project work.

The successful candidate will act as the first point of escalation and provide general assistance for IT on site and complete tasks including actioning support tickets, maintaining company hardware and software, logging incidents and requests, and liaising with third party IT services.

To apply, candidates will need demonstrable 1^st and 2^nd line IT experience, a genuine passion for IT and support, and strong communication skills. Whilst a driving licence isn’t required to apply for the role, having one plus access to a car is highly desirable due to location of the office.

In return, they are offering a competitive salary between c£28,000 – c£32,000 per annum D.O.E and a generous benefits package that includes company pension and life assurance schemes, free offsite parking nearby to the office, and more!

Roles and Responsibilities

• Act as the first point of escalation and assistance for all employees on site
• Prioritise and action tickets from receiving them through to completion
• Maintain company’s IT hardware, software, and services
• Log and categorise incoming incidents and requests
• Liaise with third party IT service providers
• Provide support both remotely and in-office
• Ensure anti-virus software is up to date

Skills and Experience

• Demonstrable 1^st and 2^nd line IT support experience
• Genuine passion and interest for IT, supporting colleagues, and cyber security
• Strong communication skills both written and verbally
• Experience administrating CRM Systems (Salesforce) is highly desirable
• Full UK driving licence is highly desirable

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 https://bit.ly/3IaEnI7

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Full Time, Monday – Friday, 9:00am – 5:00pm

Salary: Up to c£28,000 – c£32,000 per annum D.O.E

Location: Nottingham, Nottinghamshire

Job Type: Full Time, Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.