Permanent Customer Service Representative

  • Location:
    Nottingham Nottingham Nottingham Nottingham
  • Salary:
    c£20,000 / D.O.E
  • Posted:
    2 weeks ago
  • Category:
    Contact Centre & Languages Jobs
  • Deadline:
    May 5, 2022

Permanent Customer Service Representative, no weekends!

Express Recruitment are delighted to be recruiting for an established, thriving retailer in Nottingham. Our client is looking to expand their talented team by recruiting several bright, motivated, and ambitious Customer Service professionals.

There are fantastic career progression opportunities with this role and full training will also be given on industry leading processes. Our client offers a laid back but professional working environment and reward their hardworking teams with an array of additional perks and benefits.

Roles & Responsibilities

  • Resolve an array of customer queries over the phone
  • Handle customer complaints from start to finish
  • Draft friendly but informative email responses
  • Liaise with a broad range of customers via social media channels
  • Contribute to the overall effectiveness of the customer support centre
  • Work well as a team with a group of like-minded colleagues

Skills & Experience

  • Professional and confidential telephone manner
  • Excellent written and verbal communication skills
  • Charismatic, bright, and outgoing personality
  • Good IT and keyboard skills
  • Ready to hit the ground running in a highly desirable working environment!

Apply NOW… this opportunity is just too good to refuse!

Hours: Monday to Friday, 9:00am – 5:00pm

Salary: c£20,000 D.O.E

Location: Nottingham

Job Type: Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. IND123