Remote Inbound Customer Service Agent – Must Commute to Nottingham

  • Location:
    Nottingham Nottingham Nottingham Nottingham
  • Salary:
    c£21,500 / per annum D.O.E + £4,000 bonus
  • Posted:
    2 weeks ago
  • Category:
    Contact Centre & Languages Jobs
  • Deadline:
    September 10, 2022

Do you love delivering exceptional customer service, but wish that instead of commuting every day to a busy city centre, you could do it from home? Do you have significant experience working in a customer facing role, either in retail, contact centre or an office based environment?

If so, we’d love to hear from you!

Our client is a well-established business, with an excellent reputation for supporting the careers of thousands of UK based employees. Due to an incredibly successful period, our client is looking to expand its customer service team substantially this month!

Responsibilities:

  • Handling a high volume of inbound customer enquiries
  • Providing an excellent customer experience to all customers, ensuring the company is well represented
  • Updating customer information on the CRM system

Skills/experience required:

  • Experience within customer service
  • Professional telephone manner
  • Ability to work in a fast paced environment
  • Good work ethic
  • Long term career aims

The role will involve working 37.5 hours a week across shifts Monday to Friday, from 8:00am – 8:00pm and 1 in 4 Saturdays. Please note the starting salary for this role is £18,500, however after successful probation the salary increases to £21,500.

Hours: Full Time

Salary: c£21,500 per annum D.O.E + £4,000 bonus

Location: Nottingham

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. INDCUS