Retail Customer Service Executive

  • Location:
    Nottingham City Centre Nottingham City Centre Nottingham City Centre Nottingham City Centre
  • Salary:
    c£21,000 / per annum D.O.E
  • Posted:
    2 weeks ago
  • Category:
    Call Centre & Customer Care Jobs
  • Deadline:
    April 20, 2023

Do you have previous customer service experience? Do you love building strong relationships with customers whilst ensuring everyone receives a brilliant service? Then we might have the perfect role for you!

Our client is a market leading, extremely successful company with modern offices based in Nottingham City Centre. They are looking for conscientious professionals, who can confidently communicate with customers, to join its growing team. Did we mention, there’s absolutely no sales or targets in this role?

You will receive a fantastic starting salary of c£19,700 rising to c£21,000 after 6 months of employment.

Is this job not quite right for you? We know that job hunting can be time consuming, so let us do the scrolling for you! Your search for a new role has never been so easy! Just send your CV and requirements to or give us a call on 0115 924 0010 and we will do the rest for you. We’ve been an award-winning recruitment agency for 35 years and have filled over 250,000 roles so be rest assured, your application is in safe hands. Find all of our current vacancies on 👉

Keep reading for further job information!

Roles & Responsibilities

  • Act as the first point of contact for customers via the phone and via email
  • Deal with inbound calls from customers, with regards to orders
  • Ensure customers are satisfied and fully informed about the products
  • Deal with customer queries and solve any problems quickly and efficiently

Skills & Experience 

  • Previous customer service experience
  • Polite and professional telephone manner
  • Excellent communication skills
  • Able to work as part of a team and on own initiative

Hours: Monday – Friday 9:00am – 5:30pm

Salary: c£21,000 per annum D.O.E

Location: Nottingham City Centre

Job Type: Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.