Temp to Perm Customer Care Administrator

  • Location:
    Arnold, Nottingham Arnold, Nottingham Arnold, Nottingham Arnold, Nottingham
  • Salary:
    c£9 - c£9.50 / per hour
  • Posted:
    1 month ago
  • Category:
    Business Support
  • Deadline:
    July 22, 2021

Express Recruitment are delighted to be recruiting for a successful local business, based within an easily commutable area of Nottingham. Our client is looking for an experienced customer service professional to join their friendly and enthusiastic team on a Temp to Perm basis.

The ideal candidate will have previous customer service experienced within either a professional, office or contact centre environment. You will need to be able to hit the ground running, however training on products and services will be provided.

Duties to include:

  • Responding to a high volume of email queries per day
  • Answering enquiries, using the product knowledge training provided
  • Tracking and chasing deliveries and orders to ensure customer satisfaction
  • Making adhoc calls when a customer requires an update
  • Respond to complaints and escalate to management where necessary

Background required:

  • Fast and accurate keyboard skills
  • Previous customer service experience, essential
  • Able to handle heavy workload, desire to exceed KPI’s
  • IT Literate to include; MS Office/bespoke databases
  • Good telephone manner

This position comes with a wealth of additional benefits for an outgoing and keen candidate, such as; vouchers, competitions, team building activities, staff social events, occasional paid for lunches and casual dress code.


Hours: Monday to Friday 8:30am-5:00pm, occasional Saturdays with a day off midweek (3 days per week will also be considered)

Location: Arnold, Nottingham

Duration: Temp to Perm

Salary: c£9.00-c£9.50 per hour

Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.