Temp to Perm Customer Operations Executive

  • Location:
    Nottingham City Centre Nottingham City Centre Nottingham City Centre Nottingham City Centre
  • Salary:
  • Posted:
    2 months ago
  • Category:
  • Deadline:
    July 24, 2021

Express Recruitment are really excited to be working in partnership with a great local business with offices in the heart of Nottingham City! Our interesting client has a commitment to ensure their employees have a ‘great place to work’….

Alongside a competitive salary, our client also offers; casual dress code, daily cakes and treats, one-to-one on the job mentoring and a forward thinking working environment!

Sound good? Keep reading to find out more about the day to day role of a Customer Operations Executive within this fantastic local business…

Duties to include

  • Deliver an excellent customer service at all times
  • Send, chase and process industry specific correspondence
  • Manage relationships with customers, external stakeholders and partner businesses
  • Work to set KPIs and company service level agreements
  • Manage customer payments, handle refunds and transfers as required
  • Educate stakeholders on a range of services on offer

The successful candidate will have previous customer service and administration experience, a confident yet professional attitude towards work, be naturally driven by targets and KPIs, be a strong communicator at all levels and most importantly show every customer that they’ll work as a team to get it right first time!

Hours: Monday to Friday, 9:00am – 5:00pm
Salary: c£18,000 per annum DOE
Location: Nottingham City Centre
Basis: Due to growth our client is looking to recruit on a temporary basis, with a view to hiring successful candidates permanently after 12 weeks!

Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

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