Nottingham: 0115 9240010
Derby: 01332 646407
Express Recruitment are really excited to be working in partnership with a great new local business, who are offering the chance to work from home during the pandemic. Our interesting client has a commitment to ensure their employees have a ‘great place to work’.
Alongside a competitive salary, our client also offers; casual dress code, daily cakes and treats, one-to-one on the job mentoring and a forward thinking working environment!
Sound good? Keep reading to find out more about the role of a Customer Service Administrator within this fantastic local business…
Duties to include
• Deliver an excellent customer service at all times
• Send, chase and process industry specific correspondence
• Manage relationships with customers, external stakeholders and partner businesses
• Work to set KPIs and company service level agreements
• Manage customer payments, handle refunds and transfers as required
• Educate stakeholders on a range of services on offer
The successful candidate will have previous customer service experience, a confident yet professional attitude towards work, be naturally driven by targets and KPIs, be a strong communicator at all levels and most importantly show every customer that they’ll work as a team to get it right first time!
Hours: Monday to Friday, Full time Salary: c£9.50-c£10.50 per hour Location: Nottingham City Centre Basis: Due to growth, our client is looking to recruit on a temporary basis, with a view to hiring the successful candidate permanently after 12 weeks!
If you know you have the required skills and experience and would like to find out more please apply now. Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. IND123