Temp to Perm Customer Service Executive x10

  • Location:
    Chilwell, Nottingham Chilwell, Nottingham Chilwell, Nottingham Chilwell, Nottingham
  • Salary:
    c£10 - c£11 / per hour
  • Posted:
    1 month ago
  • Category:
    Business Support
  • Deadline:
    August 20, 2021

Express Recruitment are proud to work in partnership with a reputable local organisation. Our client is looking to recruit up to 10 experienced Customer Service Executives to join their busy team on a Temp to Perm basis who will be able to provide and excellent front line customer service.

Responsibilities:

  • Handle customer queries in line with internal processes
  • Ensure that all customer claims are correctly handled
  • Pursue recoveries against third parties to ensure that income is received and correctly accounted for
  • Confidently liaise with tradesmen and contractors to carry out the repair work
  • Log duties onto the system to generate a report

Skills and Experience:

  • Previous customer service experience desirable
  • Able to provide an excellent customer service
  • Demonstrate a polite and professional telephone manner
  • Competent with bespoke IT systems with fast and accurate data entry skills
  • Proactive and positive attitude and a desire to maintain high standards

The successful candidate will display the ability to resolve problems in a logical manner and guide customers through the claims process. Apply now for an exciting opportunity where a career can be developed.

Hours: Shift Based, 4 on 4 off (Days/Afternoons)
Location: Chilwell, Nottinghamshire
Salary: c£10.00- £11.00 per hour DOE

Basis: Temp to Perm, subject to 12 weeks temporary employment

Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

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