Temporary Housing Officer

  • Location:
    Loughborough Loughborough Loughborough Loughborough
  • Salary:
    c£10.50 - c£11 / per hour
  • Posted:
    1 month ago
  • Category:
    Professional Services
  • Deadline:
    December 22, 2021

Express Recruitment are proud to be working with a local authority who are looking to recruit an experienced Assistant Housing Officer to join their busy Housing Applications Team on a temporary basis.

The successful candidate will be able to demonstrate previous housing experience, including the ability to process a high volume of housing applications.

Duties:

  • Process new housing applications on behalf of customers
  • Record confidential details to include rejected applications
  • Respond to customer queries via telephone, email, and face to face
  • Liaise with third parties including agencies and providers
  • Handle low level complaints, and escalate to management where necessary

Essential background:

  • Previous housing experience/knowledge essential
  • Strong administration skills
  • Local Authority experience desirable
  • Excellent customer service skills
  • IT Literate; competent with full Microsoft Office Suite

Hours: Monday to Friday, 9:00am – 5:00pm
Location: Loughborough
Salary: c£10.50 – £11.00 per hour

Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.