Temporary Customer Service Associate

  • Location:
    Loughborough, Leicestershire Loughborough, Leicestershire Loughborough, Leicestershire Loughborough, Leicestershire
  • Salary:
    c£9.50 - c£10.50 / per hour D.O.E
  • Posted:
    3 days ago
  • Category:
    Call Centre & Customer Care Jobs
  • Deadline:
    November 1, 2022

Express Recruitment are thrilled to be recruiting for a large local organisation, who are currently looking to recruit an experienced Customer Service professional to work within an exciting and friendly team.

The ideal candidates will be offered extensive training, including preparation for a broad range of inbound customer service queries.

Roles & Responsibilities

  • Answer a high volume of telephone calls and handle professionally
  • Provide detailed information in response to general enquiries
  • Assist with all associated administration tasks such as data entry
  • Research resolutions for the customer in a timely manner
  • Update a customer database in ‘live time’, ensuring accuracy at all times

Skills & Experience

  • Previous customer service experience essential
  • Telephone based experience highly desirable
  • Computer literate, able to multitask and pick up new systems quickly
  • Accurate data entry skills
  • Naturally friendly and approachable manner

Hours: Monday – Friday, 18.5 per hours per week

Salary: c£9.50 – £10.50 per hour D.O.E

Location: Loughborough, Leicestershire

Duration: Temporary for approx. 3 months, potential to extend

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. IND123