Temporary IT Service Desk Assistant

  • Location:
    West Bridgford, Nottingham West Bridgford, Nottingham West Bridgford, Nottingham West Bridgford, Nottingham
  • Salary:
    c£12 / per hour D.O.E
  • Posted:
    2 months ago
  • Category:
    Tech & IT Jobs
  • Deadline:
    March 25, 2022

Express Recruitment are delighted to be supporting a large, reputable organisation based in the convenient area of West Bridgford, Nottingham. Our client is looking to recruit an experienced Temporary Service Desk Assistant to join their team.

The ideal candidate will have a good understanding of technical terminology to include telephony, online and remote assistance, combined with the ability to co-ordinate and resolve incidents quickly.  

Roles & Responsibilities

  • Provide technical support via telephone, e-mail, remote desktop or onsite
  • Implement processes to ensure technical requests are responded to in a timely manner
  • Identify, co-ordinate and resolve incidents as quickly as possible
  • Perform software and hardware fixes including installing/upgrading applications and operating systems, faulty disk replacements and motherboard
  • Suggest improvements to helpdesk procedures to improve productivity

Skills & Experience

  • Experience solving 2ndline technical support queries essential
  • Knowledge of operating and troubleshooting Microsoft Exchange
  • Confident using desktop and server operating systems
  • Good knowledge of the OSX operating system
  • Experience with network hardware such as Routers/Firewalls/Switches/Wireless Access Points

Hours: Monday to Friday, 9:00am -5:00pm

Salary: c£12.00 per hour D.O.E

Location: West Bridgford, Nottingham

Job Type: Long term Temporary

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. IND123