Calling All Customer Service Executives – Evenings and Weekends

Hours/Days: Part time (evenings and weekends), to include 1 weekend day per week

Salary: c£18,000 - £18,500 pro rata

Location: Kegworth, Derbyshire

Reference ID: 0504

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Job Description

Express Recruitment are proud to be working in partnership with a fabulous, fast-growing organisation who are seeking multiple Customer Service Executives to work on a part time time basis during evenings and weekends. Please note; you must be able to work on for a minimum of 3 days per week, covering shifts between the hours of 5pm-10pm, and be available to work on both Saturdays and Sundays.  

Responsibilities:

  • Process all inbound calls and handle a range of customer requests
  • Arrange for engineers and contractors to complete maintenance on-site
  • Provide informative advice and guidance to customers in regards to repairs
  • Create quotes and produce invoices for customers
  • Update the company CRM system on a regular basis, following data protection screening

Background:

  • Experience within an customer service (retail, hospitality, events or contact centre)
  • Strong telephone manner, able to deal with a high volume of calls
  • Able to use MS Office and bespoke CRM systems
  • Excellent communication skills
  • Able to problem solve and multitask in a busy environment

The organisation operate their shifts to suit specific candidate needs, they look after their employees as much as they look after their customers, so if you are looking to work for an employer that offers both flexibility alongside a range of benefits - APPLY NOW!!!!

Location: East Midlands Airport, Castle Donington

Working Hours: Part time (evenings and weekends), to include 1 weekend day per week

Salary: c£18,000 - £18,500 Pro Rata

Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. 

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