Temp to Perm After Sales Administrator

Hours/Days: Monday to Friday, 8:30am – 5:00pm

Salary: c£8.00 - £10.00 per hour D.O.E

Location: Mapperley Plains, Nottingham

Reference ID: 10

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Job Description

Express Recruitment are excited to be recruiting for an award winning online retail business based in North East Nottingham! Our client is looking for a driven and charismatic person to take ownership of their After Sales function.

Our client believes in promoting from within, therefore future opportunities may be available for candidates who are ready to hit the ground running through this upcoming busy period.

Duties to include:

  • Promote an excellent customer experience through effective After Sales
  • Take full ownership of customer product enquiries
  • Process refunds from customers and make appropriate repayments
  • Handle any queries around broken, damage or incorrect stock
  • Learn in depth product knowledge

Essential background:

  • Previous customer service experience essential, transferrable industries include; hospitality, commercial office and retail
  • After Sales experience highly desirable
  • Empathetic manner, patience with customers
  • Strong IT skills, able to pick up multiple systems (with training)

Our client is not easily accessible via public transport, therefore a Full UK Driving License and access to your own vehicle is desirable for this position.

Hours: Monday to Friday, 8:30am – 5:00pm

Salary: c£8.00 - £10.00 per hour DOE

Location: Mapperley Plains, Nottingham

Basis: Temp to Perm, subject to a successful 3 month training period

Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. IND123

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