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Express Recruitment - Recruitment Agency Nottingham Derby Leicester

Administration Coordinator

Overview

Are you an experienced Administrator who enjoys taking ownership, managing a busy workload and being the person who helps keep everything running smoothly? Express Recruitment are delighted to be supporting a growing specialist services business in their search for a confident and highly organised Administration Coordinator to join their busy team in Matlock.

This is a varied position combining customer service, diary management, report checking, general administration and PA support to the Managing Director. You’ll manage your own portfolio of customers, coordinate busy staff schedules and appointments, and ensure important reports and documentation are accurate before being issued.

The role would suit someone who thrives in a fast-paced office, enjoys spinning several plates at once and is confident communicating with customers and colleagues over the telephone. You’ll be trusted to manage your own priorities, follow up on outstanding actions and play an important role in keeping the company’s day-to-day operations organised and efficient.

In return, the successful candidate will receive a salary of c£28,000 DOE, alongside 25 days’ annual leave plus bank holidays, an additional day off for their birthday, a company pension, regular training and CPD opportunities, and private healthcare following the successful completion of probation.

Skills & Experience
  • Previous administration experience within a busy office environment
  • Confident, clear and professional telephone manner
  • Strong customer service and relationship-building skills
  • Excellent written and verbal communication
  • High attention to detail, particularly when proofreading reports and documentation
  • Strong organisational skills and the ability to manage multiple priorities
  • Comfortable coordinating busy diaries and complex schedules
  • Able to work independently and take ownership of tasks
  • Proactive and willing to follow up actions without being prompted
  • Confident using Microsoft Office, CRM systems and scheduling software
  • Professional, approachable and able to work effectively as part of a team
  • Previous PA or executive support experience would be advantageous
Roles & Responsibilities
  • Provide comprehensive administrative support to the wider team and management
  • Manage a personal portfolio of customers, providing updates and following up on outstanding actions
  • Coordinate busy staff diaries and schedule customer appointments
  • Review and quality-check reports and supporting documentation for accuracy and consistency
  • Handle incoming calls and enquiries confidently and professionally
  • Liaise with internal colleagues and external customers to ensure work progresses smoothly
  • Maintain accurate customer records and update internal systems
  • Provide PA and administrative support to the Managing Director
  • Assist with internal projects, audits and additional administrative tasks
  • Ensure confidential information is handled securely
  • Follow company procedures and data protection requirements at all times
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just get in touch with our team and we will do the rest for you.
Job Location
Matlock, Nottinghamshire
Salary
c£28,000 per annum, dependent on experience
Job Type and Hours
Monday–Friday, 8:00am–4:00pm, 37.5 hours per week

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