Express Recruitment Reveal the True Cost of a Bad Hire! Read the Full Report

Partner with us

Call Our Team On 0115 924 0010

Express Recruitment - Recruitment Agency Nottingham Derby Leicester

Customer Service Executive

Overview

Are you looking for a really stable job with long-term career prospects?

Express Recruitment are delighted to be working with a leading and growing business who, due to continued success, are looking to recruit a Customer Service Executive to join their expanding team.

This is a fantastic opportunity for a motivated, organised and customer-focused individual looking for a stable, long-term career within a thriving business environment. The successful candidate will play a key role in delivering excellent customer service, managing client enquiries and supporting the smooth running of day-to-day operations, while working as part of a supportive and established team.

In return for your hard work, you’ll receive a salary of up to £27,300, excellent benefits and more. If you’re looking for a secure role where you can develop your skills, build strong customer relationships and become part of an established team, this could be the opportunity for you!

Skills & Experience
  • Previous experience in a customer service, customer support or client-facing role
  • Excellent communication skills, both written and verbal
  • A customer-focused approach with a genuine commitment to delivering high levels of service
  • Strong organisational skills and the ability to manage multiple priorities effectively
  • Confident using IT systems, with the ability to learn new software quickly
  • A proactive, positive attitude and the ability to work well within a team
  • Strong attention to detail and the ability to work effectively in a fast-paced environment
Roles & Responsibilities
  • Handle incoming emails and phone calls from customers, providing a professional and friendly service at all times
  • Respond to customer enquiries efficiently, ensuring queries are resolved or directed to the appropriate team
  • Maintain accurate customer records and update internal systems as required
  • Coordinate requests, appointments and schedules to ensure a smooth and efficient service
  • Provide general administrative support to the wider team where required
  • Build and maintain strong relationships with customers, colleagues and key stakeholders
  • Proactively identify opportunities to improve the customer experience and overall service delivery
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 https://bit.ly/3IaEnI7Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.
Job Location
Measham
Salary
up to £27,300 Per Annum D.O.E
Job Type and Hours
Monday – Friday, Shifts between 7am – 7pm

Apply for this position

*
*
* Attach your resume. Max size 2mb Allowed Types: pdf, docx, doc
  By using this form you agree with the storage and handling of your data by this website.