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Express Recruitment - Recruitment Agency Nottingham Derby Leicester

Part-Time B2B Customer Account Manager – French Speaking

Overview

Are you fluent in French and English and looking for a part-time opportunity where you can put your language skills to great use while developing your career in Customer Account Management/Customer Service? This is a fantastic opportunity to join a supportive and customer-focused team, with full training provided and plenty of scope to develop your skills.

Working between 20 – 30 hours per week, alongside a strong benefits package including generous annual leave, an extra day off for your birthday, holiday flexibility and so much more! There is also the opportunity for additional salary increases for supported languages.

The role requires weekend working, making this role perfect for those with other life commitments who are looking to earn additional income! There is also the option to work from home, although candidates must have the ability to travel to the office in Newark at short notice so must be based within a 25 mile radius.

Skills & Experience
  • Fluent French and English, with excellent written and spoken communication skills
  • A strong customer-first approach and a genuine desire to help people
  • Excellent problem-solving skills with good attention to detail
  • A confident and professional telephone manner
Roles & Responsibilities
  • Provide friendly, professional first-line technical support to clients in both French and English
  • Respond to queries via telephone, email and ticketing systems, ensuring customers receive a timely response
  • Troubleshoot technical issues and provide clear, effective solutions wherever possible
  • Accurately record and manage incidents and service requests across internal systems
  • Work closely with the wider team, escalating complex issues while maintaining an excellent customer experience
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7 Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.
Job Location
Newark on Trent
Salary
c£13-£13.50 per hour D.O.E
Job Type and Hours
20–30 hours per week, shifts will fall between 05:30 and 22:00, Monday to Sunday.

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