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Express Recruitment - Recruitment Agency Nottingham Derby Leicester

Temp to Perm Client Enquiries Advisor

Overview

Are you an organised individual who enjoys working in a busy office environment? Do you have excellent attention to detail and thrive when supporting VIP customers?

If so, we have the role for you! Our reputable client is currently seeking a Temp to Perm Helpdesk Advisor to join their team due to significant successful growth of their current client base, therefore the successful candidate will be able to demonstrate previous facilities or construction experience. Excellent telephone and email communication skills are vital for this role, alongside a general knowledge of MS Excel for data management purposes.

The role is offered on a temp to perm basis with the individual working on a weekly paid £12.71 per hour + holiday pay.

Skills & Experience
  • Polite and professional telephone manner
  • Experience of managing diaries and co-ordinating works
  • Excellent IT skills, ability to use Microsoft Office, Word, Excel and CRM’s
  • Good attention to detail, ability to interpret data
  • Excellent communication skills both verbal and written
Roles & Responsibilities
  • Handle inbound telephone calls from clients with facilities issues
  • Liaise with contractors to co-ordinate emergency building works via telephone
  • Book emergencies call out appointments for customers within a timely manner
  • Respond to urgent incoming telephone and email queries
  • Ensure client information is up to date on internal CRMs
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, "exceeding expectations every time" for over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations.
Job Location
Nottingham, Nottinghamshire
Salary
c£26,000 per annum D.O.E
Job Type and Hours
Temp to Perm subject to 12 consecutive weeks in employment

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