Express Recruitment are delighted to be working in partnership with a well-established and highly reputable Database Management Consultancy, that provides first-class database support, design and development services across Oracle and SQL Servers on behalf of a global customer base.

Due to continued growth within their team, our client is seeking the addition of a self-motivated, hardworking and trustworthy Graduate with an IT/tech-based degree to join their talented team of over 20 DBA’s.

This role offers significant opportunities for progression with a defined career pathway as well as opportunities to rapidly move up the pay scale. The salary starts at £26,000 but will swiftly increase upon completion of training milestones (opportunities to increase salary by at least £10k in first 12 months). In addition, the client will also provide financial support to complete various Oracle/SQL certifications and examinations to help you reach the goal of becoming a fully certified Senior DBA.

You will begin working life shadowing Senior Database Administrators to learn and improve technical knowledge and skillset, whilst gaining a thorough understanding of company processes.

Due to the nature of the role, our client operates a 3-day weekly shift pattern on a 3-week rotating basis, consisting of days and night shifts. Please see below an example of a typical week 1-3 shift pattern:

Week 1: 6:30pm to 7:30am (13 hours) Monday to Wednesday

Week 2: 7:30am to 6:30pm (11 hours) Tuesday to Thursday

Week 3: 6:30pm to 7:30am (13 hours) Friday to Sunday

Please note, due to client security reasons, this is a fully office-based role working out of their modern facilities in the heart of Edinburgh.

Roles & Responsibilities

• Carry out regular email checks to check for correspondence from database end users and ensure issues are actioned and resolved within the agreed SLA timelines
• Maintain Application Dashboard Manager to be alert to new support tickets coming through
• Communicate with customers via phone and email, ensuring professionalism is always upheld
• Undertake and complete scheduled workloads set up by previous DBAs working the prior shift
• Create cases in the CRM system for client specific work and incidents, ensuring they are closed once issues have been resolved
• Undertake daily checks when working the night shifts, as well communication findings to colleagues taking on the following shift
• Perform 1st line fix on all database issues that are raised, before escalating more complex issues to the Senior DBA on shift
• Maintain, update and upgrade SharePoint knowledge base
• Shadow Senior Oracle/SQL DBA on shift to aid future development within the role
• Learn how to perform various technical tasks, including restore backups, disaster recovery, migrations, patching, tuning and cloud hosting

Skills & Experience

• Degree in relevant technical field (e.g. Computer Science, Computing, Information Technology)
• Positive ‘can-do’ attitude showcasing continued enthusiasm for training and development
• Fully committed to the working hours and shift patterns
• Communication and interpersonal skills
• Capable of using initiative when under pressure to meet deadlines

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 https://bit.ly/3IaEnI7

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Vacancy Summary

Hours: 3-day Weekly Shifts (Days & Nights) on a 3 Week Rota Schedule

Salary: £26,000 per annum D.O.E + regular salary reviews

Location: Edinburgh, Scotland

Job Type: Full Time, Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.