Express Recruitment are proud to be working on behalf of a rapidly growing Midlands-based IT Services Provider, who due to continued success and ongoing expansion are currently seeking a customer-focused Account Manager to join their expanding team.
The successful candidate will be responsible for managing and developing relationships with a portfolio of existing clients, ensuring high levels of customer satisfaction and identifying opportunities for account growth. A strong understanding of IT services is desirable to effectively support client needs and collaborate with technical teams. The role involves meeting clients throughout the Midlands, so a full UK driving licence is required.

In return, the successful candidate can expect to receive a competitive salary of c£40,000, plus additional employee benefits.

Roles & Responsibilities

• Manage and develop relationships with an existing client base, acting as the main point of contact
• Identify opportunities to grow accounts through upselling and cross-selling services
• Arrange and attend regular meetings on site with clients across the Midlands
• Work closely with internal technical teams to ensure client requirements are met
• Proactively review client accounts to identify areas for improvement and added value
• Handle inbound enquiries and provide excellent customer service

Skills & Experience

• Proven experience in account management or client relationship management in theIT or technology space
• Good interpersonal and communication skills with the ability to build long-term relationships
• Commercial awareness with a proactive approach to identifying growth opportunities
• Understanding of IT services or experience within an MSP environment is desirable
• Full UK driving licence

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 https://bit.ly/3IaEnI7

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Monday–Friday

Salary: c£40,000 per annum D.O.E.

Location: Ilkeston, Derbyshire

Job Type: Permanent, Full Time

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.