Express Recruitment are working in partnership with a specialist medical company who are looking for a dedicated and friendly Customer Service Administrator to join their team on an immediately starting basis. They have a warm and close-knit team who help their customers with any queries and give the best customer service experience.

You will be given the opportunity to assist a range of different customers with their telephone and email queries and the management of bespoke orders. Therefore you must be passionate about always offering an excellent service!

The position is on a Temp to Perm basis subject to 12 consecutive weeks in employment. Our client also offers excellent working hours with no weekends or evenings working Monday to Friday 9:00am to 5:00pm.

Roles & Responsibilities

• Handle a range of inbound telephone calls
• Act as the first point of contact for queries from customers
• Update the database with existing customer information
• Assist with creating reports for transactions
• Respond promptly to incoming email queries

Skills & Experience

• Previous administration and customer service experience is essential
• Good attention to detail with a can-do attitude
• Enthusiastic and positive approach to work
• Good IT proficiency in MS Office packages
• Polite and professional telephone manner

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 https://bit.ly/3IaEnI7

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Monday to Friday, 9:00am to 5:00pm

Salary: c£12.50 per hour D.O.E

Location: Lenton, Nottingham

Job Type: Temporary for approx. 12 weeks with potential to go permanent

Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.