Express Recruitment are delighted to be working alongside a well-established and growing print and packaging business. Due to continued growth they are now looking to recruit a Customer Support Coordinator to join their expanding team on a full time permanent basis.

The business operates one of the UK’s largest packaging e-commerce platforms offering over 2,000 packaging products from stock with next-day delivery available on orders placed before 5:00pm.

The ideal candidate will have previous customer service or sales experience although this is not essential. You must be confident communicating with customers and suppliers and be comfortable working in a fast-paced environment. In return for your hard work you will be offered a competitive salary of up to £26,500 per annum dependent on experience.

Roles & Responsibilities

• Respond to customer enquiries via telephone and email
• Process incoming e-commerce orders from the website and Amazon
• Liaise with warehouse staff, couriers and suppliers
• Keep customers informed of any stock availability or delivery issues
• Raise purchase orders for non-stock items and direct deliveries
• Build and maintain strong relationships with customers and suppliers

Skills & Experience

• Previous experience in a sales or customer service role
• Confident and professional telephone manner
• Highly organised with strong attention to detail
• Competent IT skills including Microsoft Outlook and Excel
• Experience using Sage 200 Accounts is preferred but not essential
• Ability to multitask in a busy office environment

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 https://bit.ly/3IaEnI7

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Monday to Friday, 8:30am to 5:00pm (38.75 hours per week)

Salary: Up to £26,500 per annum D.O.E

Location: Nottingham, Nottinghamshire

Job Type: Full Time, Permanent

Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.