Express Recruitment are delighted to be supporting a family-run, industry leading business in their search for a Retail Sales Advisor, as they look to expand their small and friendly Leicester-based team.

This is an ideal customer facing role (no outbound or pushy sales required!) for someone with a keen eye for upselling opportunities and a passion for delivering a high-quality service to customers, both trade and retail, face-to-face and over the phone.

In return for your hard work, you can expect to an hourly rate c£12.21 D.O.E plus bi-annual bonus, a thorough training plan, excellent benefits package and discount scheme with the opportunity to join a friendly and welcoming team.

Roles & Responsibilities

· Offer support and product knowledge to the branch’s customers, both trade and retail

· Effectively manage customer enquiries, both face-to-face and inbound calls

· Maintain high levels of customer service at all times to ensure best customer experience

· Upsell products where possible to maximise on branch revenue

· Utilise product knowledge to guide customers through the sales process

· Support the wider branch including the warehouse team with stock related duties

Skills & Experience

· Passion to deliver highest quality customer service

· Previous experience within customer facing or a retail sales role

· Previous experience working within a warehouse or stock control role preferred but not essential

· Confident self-starter, able to act on own initiative

· Ability to work strongly within a tight knit team

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 https://bit.ly/3IaEnI7

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary 

Salary: c£12.21 per hour + bonus

Location: Leicester

Hours: 5 days per week Monday-Saturday

Job Type: Full Time, Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.