IT Support Engineer

  • Location:
    Lincolnshire Lincolnshire Lincolnshire Lincolnshire
  • Salary:
    c£17,000 - c£18,000 / D.O.E
  • Posted:
    7 days ago
  • Category:
    Tech & IT Jobs
  • Deadline:
    June 8, 2022

We are looking for a knowledgeable and capable IT Support Engineer for one of the fastest growing companies in the East Midlands, based in Lincoln within a full time, permanent, office-based role.

The successful candidate will be acting in a key position providing internal technical support to their colleagues working with various systems to analyse, diagnose and resolve issues in a timely manner.

You will be dealing with anything from Office 365 support to working with hardware and printer issues. ­­

This position would best suit someone who is interested in starting or furthering a career in IT and is eager to learn as much as they can in an environment that will foster their growth. This employer is always looking to promote internally, and to that end, offer numerous opportunities for self-improvement as well as promotion to other areas for further training to allow the successful candidate to move up within the company.

Alongside excellent holiday days and a strong benefits package, this position has an excellent career path.

Roles & Responsibilities

  • Provide internal telephone, email, and remote desktop support to clients
  • Identify, co-ordinate and resolve incidents as quickly as possible
  • Propose improvements to the IT support system that would help improve the company’s user satisfaction
  • Work with disaster recovery and business continuity procedures and policies
  • Ensure the smooth running and reliability of client systems
  • Work in partnership with the wider development teams

Skills & Experience

  • A genuine passion for all things IT is a huge advantage
  • Experience in providing or learning about IT Support would be beneficial
  • Excellent and proven customer service skills and a positive attitude
  • A technically minded approach to solving problems and issues as well as a passion for problem solving
  • The ability to explain technical issues to non-technical personnel

Salary: c£17,000 – £18,000 D.O.E

Location: Lincolnshire

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency. IND123