Telecoms Coordinator

  • Location:
    Ely, Cambridgeshire Ely, Cambridgeshire Ely, Cambridgeshire Ely, Cambridgeshire
  • Salary:
    c£24,000 / per annum D.O.E
  • Posted:
    2 months ago
  • Category:
    Tech & IT Jobs
  • Deadline:
    March 25, 2025

Express Recruitment are delighted to be recruiting on behalf of a rapidly growing IT service and equipment provider with offices in Cambridgeshire. Due to continued success, our client is now seeking a Telecoms Coordinator to join their telecoms services department.

In return, you can expect to receive a starting salary of up to c£24,000 per annum D.O.E., plus other employee benefits including a company vehicle and laptop, pension scheme, internal training programme, Perkbox discount scheme, free flu vaccination and more!

Roles & Responsibilities

  • Take down detailed sales orders over the phone and ensure they are processed correctly and reported to Sales Representative
  • Consult frequently with suppliers to place sales orders
  • Raise broadband orders with Gamma and maintain communication with customers up until the point of delivery
  • Raise installation projects on the ITSM system and consult with Engineers to schedule workloads
  • Consult with customers who are out of contract and renegotiate contract renewals, whilst promoting additional services to upsell customers on their package
  • Process contract cancellations and finalise invoices, ensuring the system is updated accurately
  • Manage and facilitate all IT training needs

Skills & Experience

  • Previous experience working with telecom providers/within the telecoms industry beneficial
  • Working knowledge of Microsoft Office suite including Word, Excel, and Outlook
  • Experience in building and maintaining relationships with suppliers and stakeholders
  • Confident contract negotiation and objection handling skills
  • Ability to prioritise, organise and manage workloads

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Monday-Friday

Salary: c£24,000 per annum D.O.E

Location: Ely, Cambridgeshire

Job Type: Full Time, Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised by Express Recruitment Ltd. The services advertised by Express Recruitment Ltd are those of an Employment Agency.